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• About us
  • A to Z of housing terms (Glossary)
  • About our empty homes and the Lettable Standard
  • About our new build development programme
  • Accessibility
    • How to translate our website
    • How to use the Recite Me toolbar
  • Corporate and legal
    • Insurance
    • Our cookies notice
    • Our corporate documents
    • Our expenditure reports
    • Our Modern Slavery and Human Trafficking Statement
    • Procurement
    • Your information and our Privacy Notice (Data Protection)
  • How is UK social housing allocated?
  • How we’re run
    • Governance and regulation
    • Meet our management team
    • Our Board
    • Our Customer Experience Committee
    • Our Group Audit and Risk Committee
    • Our Group Development Committee
    • Our Group Governance and People Committee
    • Our policies
  • News
    • Quarter Turn
  • Our performance
  • Ways to be involved
    • Our Group Customer Scrutiny Panel
    • Our Youth Scrutiny Panel
    • Resident Building Safety Panel
    • Resident Voices Channel
• Advice & support
  • Emergency help with food or fuel
    • Local Welfare Provision
    • Support to access food
  • Get support from your nearest UCAN centre
  • Help into work or training
    • Work experience opportunities for adults
    • Working Wardrobe: free interview clothing and advice
  • Help with benefits (including Universal Credit)
    • Council Tax Support
    • Housing Benefit
    • Pension Credit
    • Universal Credit
  • Help with household bills (gas, electric, and water)
    • Bills and meter readings
    • How to save money on your water bills
    • How to use your heating controls
    • Is a prepayment meter right for me?
  • Help with money and debt
    • Get help from our Money Advice Team
  • Help with safeguarding and domestic abuse
  • In your community
    • About your bin collections, waste, and fly-tipping
    • Bolton Manbassadors – men’s mental health support
    • Find a community centre
    • Greater Manchester Manbassadors – men’s mental health support
    • How to be a good neighbour
    • Our environmental services
    • Peer Navigators
    • Support for neighbours in dispute (mediation)
    • Tackling antisocial behaviour
      • Dealing with noise complaints
      • Tell us about antisocial behaviour
    • Working together with our communities
  • Support for Armed Forces Veterans
  • Support to live independently
    • Bolton Care and Repair Service
    • Careline
    • Home adaptations and equipment to support your independence
• Careers
  • Benefits of working for us
  • What it’s like to work for Be One Homes
• Contact us
  • Answers to frequently asked questions (FAQs)
  • Complaints, compliments, and suggestions
    • See our Annual Complaints and Service Improvement Report
  • Learn about your rights as a social housing tenant
    • What is the Together with tenants charter?
  • Your right to information (STAIRs Publication Scheme)
• Garage Enquiry
• Home
  • Staying safe at home
    • About our electrical safety checks in your home
    • Asbestos
    • Electrical safety
    • Gas safety
    • Safety advice for flats
      • Building Safety Case Information
        • Building Safety Case Information: Arundel Court (Beadham Drive, Blackley, M9 0GY)
        • Building Safety Case Information: Blackshaw House (Thornbank North, Bolton, BL3 5NU)
        • Building Safety Case Information: Fernstead House (Thornbank North, Bolton, BL3 5NT)
        • Building Safety Case Information: Rainford House (Bolton, BL1 2NQ)
        • Building Safety Case Information: Rogerstead House (Thornbank North, Bolton, BL3 5NX)
      • Fire doors
      • Fire safety in your flat
      • Home safety with e-bikes, scooters, and similar devices (flats)
      • Keeping communal areas clear and safe
      • Making alterations to your flat
      • What to do if you need to use and store compressed gas in your flat
    • Safety advice for houses
      • Fire safety in your house
      • Home safety with e-bikes, scooters, and similar devices (houses)
      • Making alterations to your house
      • Solid fuel safety
      • What to do if you need to use and store compressed gas in your house
    • Using your windows safely
    • Water hygiene at home
• Look for a home
  • Garages
  • Help with homelessness
  • Homes for independent living (Sheltered and Independent Living)
  • Homes for rent (social housing)
    • How to apply for social housing in Bolton
  • Homes for sale (Shared Ownership)
  • How to swap your home (mutual exchange)
  • Rent to Buy homes
  • Your downsizing options
• My home, tenancy, & payments
  • My home
    • Dealing with damp, condensation, and mould
    • Get permission to carry out repairs, alterations, or improvements yourself
    • Our Repairs Policy
    • Protect your belongings with Home Contents Insurance
    • Repairs how-to guides
    • Report a repair
  • My tenancy
    • Affordable furniture and flooring for tenants
    • Buying your home through Right to Buy or Right to Acquire
    • Donating or recycling your furniture
    • Ending a tenancy
    • Pets
    • Useful information for new tenants
  • Payments
    • About your service charges
    • How to use the AllPay app (for online payments)
    • How we set your rent
    • Paying for Be One Homes services (invoices)
    • Ways to pay your rent