Jump to a section on this page
In dispute with a neighbour? Neighbourhood Mediation can help.
- Mediation offers an effective way of resolving disputes involving an independent, impartial, third party – the mediator.
Mediation provides a safe, structured, and positive environment for people in dispute to come to a mutually acceptable agreement and better understanding of each other. To deliver a Mediation service to our customers, we (Be One Homes) work in partnership with Smile Mediation.
As well as offering a tried-and-tested approach to resolving disputes with neighbours, Mediation can also:
- Prevent issues from resurfacing.
- Help you to create new, healthy relationships with neighbours.
- Increase confidence and improve mental health.
Taking that first step is as easy as getting in touch (using the details below). Then, if both parties commit and agree to using mediation, professional mediators can work to achieve positive outcomes for everyone involved.
Interested in mediation?
- Please let us know if you'd be interested in mediation by calling 01204 328000.
When you get in touch, we’ll make an initial referral to our Mediation provider, Smile Mediation, who’ll contact all parties involved to arrange a Mediation session, which is usually delivered online.
Please remember that both parties will need to agree to Mediation before it can progress.
What to do if you think you're experiencing antisocial behaviour:
Our Neighbourhood Safety and Enforcement Service can help to deal with antisocial behaviour in our neighbourhoods – but it’s important to understand what counts as antisocial behaviour, and the actions we’re able to take as a landlord.
Have you checked out our Good Neighbour Guide?
We want to make sure you’re comfortable in your home and enjoy being a part of your community. Living side by side with neighbours can sometimes result in challenges or disagreements – so, understanding each other’s differences is key to living peacefully in your home.
Designed in collaboration with customers, our Good Neighbour Guide contains our top tips and pieces of advice for building good relationships with your neighbours.
You may also be interested in:
All pages in this section:
- Get support from your nearest UCAN centre
- Help with money and debt
- Help with household bills (gas, electric, and water)
- Help with benefits (including Universal Credit)
- Help into work or training
- Emergency help with food or fuel
- In your community
- Find a community centre
- Working together with our communities
- Our environmental services
- About your bin collections, waste, and fly-tipping
- Tackling antisocial behaviour
- How to be a good neighbour
- Support for neighbours in dispute (mediation)
- Peer Navigators
- Bolton Manbassadors – men’s mental health support
- Support to live independently
- Help with homelessness
- Help with safeguarding and domestic abuse
- Support for Armed Forces Veterans
- Get support from your nearest UCAN centre
- Help with money and debt
- Help with household bills (gas, electric, and water)
- Help with benefits (including Universal Credit)
- Help into work or training
- Emergency help with food or fuel
- In your community
- Find a community centre
- Working together with our communities
- Our environmental services
- About your bin collections, waste, and fly-tipping
- Tackling antisocial behaviour
- How to be a good neighbour
- Support for neighbours in dispute (mediation)
- Peer Navigators
- Bolton Manbassadors – men’s mental health support
- Support to live independently
- Help with homelessness
- Help with safeguarding and domestic abuse
- Support for Armed Forces Veterans