Help with safeguarding and domestic abuse

Safeguarding - what to do if you're worried about yourself or someone else:

We’re committed to working with others to ensure that people who live in our homes (and/or receive services provided by us) are able to live free from harm.

We also recognise that safeguarding is everyone’s responsibility and that we can all play a part in preventing, being alert to, and responding appropriately to safeguarding concerns by reporting them.

Remember: if you’re at immediate risk from a partner or family member, please get to a place of safety and contact the Police on 999.

Speak to us if you're concerned for yourself or someone else:

The telephone number for our Safeguarding Team is 01204 328008 (available Monday to Friday, 9am to 5pm, excluding bank holidays). You can also email our Safeguarding Team using safeguarding@beonehomes.com.

If you have a concern regarding antisocial behaviour and would like details on how to report it, please tap here.

Where to get support if you're facing domestic abuse and violence:

We understand that some of our customers may face challenging situations, including domestic abuse and violence. We want you to know that you’re not alone and there are resources available to help.

In an emergency:

If you’re at immediate risk from a partner or family member, please get to a place of safety and contact the Police on 999.

Emergency accommodation:

Please note that Be One Homes doesn’t have access to emergency temporary accommodation. If you need emergency accommodation, please contact your Local Authority Housing Options Team. You can tap here to find your local council on the gov.uk website.

In Bolton, the Bolton Council Housing Options phone number is 01204 335 900 and the team is based at Bolton Town Hall. People in desperate situations can present in person during business hours.

Non-emergency support with domestic abuse in Greater Manchester:

For non-emergency support, there are local and regional partner organisations that can provide assistance:

Domestic abuse support in Greater Manchester

Manchester Women's Aid:

You can reach them on 0161 660 7999 or email referrals@manchesterwomensaid.org. You can also tap here to visit the Manchester Women's Aid website for more information.

Greater Manchester Domestic Abuse Helpline:

You can call the helpline on 0800 254 0909 or tap here to visit the Greater Manchester Domestic Abuse Helpline website for more information.

We Are Survivors:

A voluntary sector organisation that aims to create and facilitate safe spaces for male survivors of abuse. You can call the helpline on 0808 500 2222 or tap here to visit the We Are Survivors website for more information.

Local authorities/councils in other areas:

You can tap here to find the local council for a given postcode on the gov.uk website.

Domestic abuse support in Bolton

Fortalice:

You can reach them on 01204 365 677 (24-hour line), or tap here to visit the Fortalice website for more information.

Endeavour:

You can reach them on 01204 394 842 (office hours are 9:30am to 5:00pm and there is an out of hours answer service), or tap here to visit the Endeavour website for more information.

Sanctuary Plus:

You can reach them on 01204 329541 (office hours are 9:00am to 5:00pm, Monday to Friday). Sanctuary Plus has been set up to support people experiencing domestic abuse to stay safe at home.

Bolton’s Emergency Duty Social Worker:

If you need urgent help outside of normal working hours for issues involving vulnerable adults or children, you can contact Bolton’s Emergency Duty Social Worker. For contact details and more information on Bolton's Emergency Duty Social Worker, tap here.

National links and numbers for domestic abuse support:

For non-emergency support, there are local and regional partner organisations that can provide assistance. Tap on the name of an organisation for further details: