Built around what matters to you:
You told us that information needs to be clear, easy to find, and accessible on any device. So we’ve:
- Streamlined navigation to help you get to the right place quickly.
- Refreshed the look and feel so pages are cleaner and easier to read.
- Improved accessibility, including the Recite Me toolbar* so you can adjust colours, fonts, language, and more.
- Added clearer guidance on key services, repairs, and support options.
- Made pages more visual, with layouts that reduce clutter and support how people naturally scan information.
We’ve shaped our new website based on what you’ve told us matters the most.
Designed together with our customers:
Our Customer Scrutiny Panel, Youth Scrutiny Panel, and Resident Voices Channel played a huge role in shaping the new site. Their feedback helped us spot what worked, what didn’t, and what could make the biggest difference.
If you’d like to get involved in future consultations, or help shape services and communications, you’re very welcome to join our customer involvement groups. Just tap here to learn more about ways to be involved with our decision making.
Your voice helps us improve – and ensures the way we communicate works for everyone.
It'll only get better:
This launch is just the start. We’ll continue improving the website over time to make sure it stays helpful, accessible, and easy to use.
If something feels unclear or you spot an area that could work better, we’d love to hear from you. Your feedback helps us make positive changes more quickly, and helps others benefit too. You can contact our Communications Team using news@beonehomes.com.
Thanks for being a part of our next chapter:
We want to support you to feel confident in your home and connected to your community. We hope our new website helps you do that more easily – and that you’ll find it clearer, friendlier, and more intuitive from the moment you arrive.
Take a look around, explore what’s new, and let us know how we can improve it.