Get details on how we’re run – such as how we’re governed/regulated, our Board and Committees, and more.
Continue readingHow we’re run
Governance and regulation
Our organisation is overseen by a Board and its Committees, operating under a defined set of governance rules that set out how we manage our internal arrangements to deliver our objectives.
Continue readingOur Customer Experience Committee
Members of our Customer Experience Committee make sure that our frontline services are working to provide the best possible services for our tenants and other customers in our communities. Learn more and get details on how to join when we have vacancies.
Continue readingOur performance
Learn about the things we’re doing well, as well as how we’re working to improve.
Continue readingYour right to information (STAIRs Publication Scheme)
If you’re a social housing tenant, the Social Tenants Access to Information Requirements (STAIRs) scheme gives you the right to ask for information about how your home and services are managed. This page explains how it works.
Continue readingA to Z of housing terms (Glossary)
Not sure about some of the housing-related words/terms we use? Our Glossary can help.
Continue readingHow to use the Recite Me toolbar
Need help using our website? Try the Recite Me toolbar:
Sample Text
Read our Accessibility Statement:
We’re committed to being inclusive and accessible in everything we do.
We want every customer, tenant, and member of our community to be able to access our services, understand our communications, and interact with us confidently and independently, regardless of disability, language, literacy level, or digital access.
Our Accessibility Statement sets out our ongoing commitment to improving accessibility across all our communications and services, including letters, printed materials, website content, emails, digital tools, and in-person interactions. You can tap here to read our full Accessibility Statement.
This page is under construction.
All pages in this section:
How to translate our website
You can translate our website to another language using Recite Me:
Sample Text
Read our Accessibility Statement:
We’re committed to being inclusive and accessible in everything we do.
We want every customer, tenant, and member of our community to be able to access our services, understand our communications, and interact with us confidently and independently, regardless of disability, language, literacy level, or digital access.
Our Accessibility Statement sets out our ongoing commitment to improving accessibility across all our communications and services, including letters, printed materials, website content, emails, digital tools, and in-person interactions. You can tap here to read our full Accessibility Statement.
This page is under construction.
All pages in this section:
Accessibility
Welcome to our accessibility page:
This page explains how we have made our services more accessible for everyone. It also tells you about the tools we offer to make sure our services meet your personal accessibility needs.
Please contact us if you think we could help to make our services more accessible for you. You can tap here to see our main contact details.
Need help using our website? Try the Recite Me toolbar:
The Recite Me toolbar lets you make changes to help with reading, navigation, and translation.
To open the Recite Me toolbar, tap the ‘Accessibility’ button at the top of any page. You can also quickly translate our website using the ‘Translate’ button.
Read our Accessibility Statement:
We’re committed to being inclusive and accessible in everything we do.
We want every customer, tenant, and member of our community to be able to access our services, understand our communications, and interact with us confidently and independently, regardless of disability, language, literacy level, or digital access.
This statement sets out our ongoing commitment to improving accessibility across all our communications and services, including letters, printed materials, website content, emails, digital tools, and in-person interactions.
Sample Text
Sample Text
All pages in this section:
Quarter Turn
Download a digital PDF copy of our printed Quarter Turn magazine on this page.
Continue reading