This page brings together all of our safety guidance for residents living in houses. If you’d like safety information for residents living in flats, tap here.
Tell us which safety topic you'd like to know more about:
Some of our safety information is the same for houses and flats, while other topics are specific to the type of property you live in.
If you’d prefer to download a handy PDF guide containing all of our safety advice for houses, just tap here to download our Home Safety Guide for Houses.
- If you'd like to ask a question or report a safety concern, please call 01204 328000.
Fire safety:
Make sure your house is fire-safe by familiarising yourself with our fire safety tips and guidance. Tap below to learn more.
Gas safety:
Get advice on staying gas-safe, including how to look after your gas appliances, carbon monoxide, and the gas safety checks we’ll carry out in your home. Tap below to learn more.
What to do if you need to use and store compressed gas in your house:
Unless for medical reasons, you mustn’t use or store compressed gas in your house. Tap below to learn more.
Electrical safety:
See guidance on making sure your electrical appliances and devices are safe, along with details on the electrical safety checks we’ll carry out in your home. Tap below to learn more.
Mobility scooters, e-bikes/scooters, and similar battery-powered devices:
See our advice on safely storing and charging these devices in your house. Tap below to learn more.
Water hygiene at home:
Simple steps can help to keep your water clean and safe from harmful bacteria. Tap below to learn more about what you can do, and how we’ll make sure our water systems are maintained to the highest standards.
Making alterations to your house:
You must let us know if you’re planning home improvements. We can check our records and see if your home is likely to contain Asbestos and where it is. Tap below to learn more.
Asbestos safety:
You don’t need to worry if you have asbestos in your home. If it’s in good condition, it’s not usually a problem. Asbestos only becomes dangerous when it’s damaged or disturbed. Tap below to learn more.
Solid fuel safety:
As your landlord, we have a duty to ensure that all solid fuel burning appliances, fires, and flues are maintained and in a safe condition to be used. Tap below for things you should know about solid fuel safety.
Why Home Contents Insurance is important:
As your landlord, we insure the structure and fittings of your home and you’re responsible for insuring all your contents and personal belongings. It’s important to take out contents insurance to cover your personal belongings against flood, fire, theft, and accidental damage. Tap below to learn more.
Residents living in houses: have you downloaded our Home Safety Guide?
This guide contains information to help keep you and others safe in your flat, covering several areas such as fire, water, asbestos, and more.
Please remember that this guide does not replace your tenancy agreement, which details your duties, as well as your rights as a tenant, and our duties as a landlord.
There are two versions of this guide: one for flats, and one for houses. You can download our Home Safety Guide for Houses below.