Complete online surveys, improve services, get rewarded:
Say hello to our Resident Voices Channel.
Give your opinion to improve the services you get from us, suggest new ideas, and get free high street shopping vouchers.
Be part of Resident Voices Channel and share your thoughts to help us deliver a better service for your community.
Being part of Resident Voices Channel won’t require much of your time, but it’ll give you the power to make an impact and reward you with points each time you take part that build-up to high street shopping vouchers.
- You’ll need to have access to the internet and use email to join Resident Voices Channel as all activity is happening online.
We’re sorry there isn’t currently another way to take part if you don’t use the internet or email – but we may develop other ways of taking part in the future.
As an active member of Resident Voices Channel, you’ll:
- Play a role in how we plan and deliver services.
- Share your ideas on how we can best support people living in our neighbourhoods.
- Receive points for completed surveys that are converted into high street shopping vouchers.
- Influence your area and receive vouchers - all without leaving your home and at a time that suits you.
We might expand the ways to be involved in Resident Voices Channel and also the range of benefits from being a member. We’ll let you know in advance if this happens.
Am I eligible to join Resident Voices Channel?
You’re eligible to join Resident Voices Channel if you’re:
A Be One Homes tenant or living in a Be One Homes property.
Living in a property that used to be owned by Be One Homes (formerly Bolton at Home) or Bolton Council.
Living in a Shared Ownership property owned in part by Be One Homes.
A current customer of Be One Homes services (such as Careline) or a regular users of services provided by our UCAN centres.
- Interested? Scroll down to learn a little more and see how to register for Resident Voices Channel.
How does Resident Voices Channel work?
We send you surveys:
We'll email you surveys to complete online so you can tell us what you think.
Receive points:
You'll build-up points each time you complete an online survey.
Redeem your points:
Each year, you'll be able to redeem your points for high street shopping vouchers.
What do our Resident Voices Channel members say?
Interested in joining Resident Voices Channel?
Signing up for Resident Voices Channel is easy. Just complete our online form by tapping the link below:
Resident Voices Channel privacy notice:
By registering your interest in the Resident Voices Channel (RVC) initiative, you’re giving Be One Homes consent to use your email address to communicate with you about the RVC opportunity and registration process.
The information you provide will be securely stored and will only be used for the following purposes:
- Registering you as a Be One Homes Resident Voices Channel member.
- Emailing you regarding feedback surveys, consultation opportunities, and updates regarding work the Be One Homes RVC Group has completed and how your collective feedback has been used to shape our services.
- Emailing you with updates regarding points received and to issue yearly rewards earned from reward points you have accumulated.
Should you change your mind about registering to join Be One Homes RVC, you’re able to opt out by emailing RVC@beonehomes.com.
Please note that Be One Homes have a wider corporate privacy notice available on our website. You can tap here to view our full corporate Privacy Notice.
If you have any questions about how Be One Homes process your personal data more generally, or would otherwise like to exercise your rights (such as making a subject access request) in respect of the personal data that Be One Homes are processing, you can contact our Information Governance Team by emailing IG@beonehomes.com.
Any individuals dissatisfied with the processing of their personal data by Be One Homes have a right to lodge a complaint with the Information Commissioner’s Office by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or casework@ico.org.uk.
"Thanks for sending me £35 Love2Shop vouchers. I'm looking forward to getting involved in whatever comes next!"
"One of the most recent surveys I completed was on cost of living support, and I thought this was very well designed."
"I became a member so I had a platform to speak about what is important to me. For example, encouraging residents to take ownership of their local environment."
"I've now been a member for about eight months, and I'm enjoying it because I feel like my opinions matter and can make a difference to the place I live."
"I've found it not only helpful, but informative as well. I'm quite looking forward to the next survey to see what crops up!"
"So far, I've received a total of £60 in Love2Shop vouchers and it was fantastic to be able to put this towards my Christmas shopping!
"I've even encouraged one of my friends to sign up!"