This information is for residents living in houses. If you’d like information on e-bikes, scooters, and similar battery-powered devices for residents living in flats, tap here.
Correct storage and charging of e-bikes, scooters, and similar devices is really important:
- Mobility scooters, e-bikes/ scooters, and similar battery-powered devices can be a fire hazard if they aren’t stored and charged correctly.
They’ll only be allowed in our properties where they can be safely stored and charged without affecting the safe escape from the property in the case of fire.
If you want to own or store a mobility scooter, e-bike/scooter, or similar device you’ll need to obtain our permission first. You can get in touch using the contact details at the bottom of this page.
Safely storing your e-bike, scooter, or other battery-powered device:
- Mobility scooters, e-bikes/scooters, and similar battery-powered devices can only be stored inside your home where space and access are available and safe.
Before you purchase one of these devices, you must let us know so that we can check that there’s enough space to store it safely and ensure that you have the required insurance in place in line with our Mobility scooter, e-bike, and similar devices policy.
It shouldn’t block your fire escape route or cause obstruction to any visitors. If you store your device inside your home, it mustn’t pose a risk to yourself or others, for example, by blocking escape routes.
Safely charging and maintaining your e-bike, scooter, or other battery-powered device:
- Mobility scooters, e-bikes/scooters, and similar battery-powered devices must only be charged within your own home and according to the manufacturer’s instructions.
Charging should only be carried out during daytime hours and not overnight. These devices shouldn’t be left unattended while charging.
You must ensure that your device is serviced and maintained regularly and be able to show us evidence of this if requested.
Want to ask a question or report a safety concern?
We’re here to help – just call 01204 328000.
