This information is for residents living in flats. If you’d like information on e-bikes, scooters, and similar battery-powered devices for residents living in houses, tap here.
Correct storage and charging of e-bikes, scooters, and similar devices is really important:
- Mobility scooters, e-bikes/ scooters, and similar battery-powered devices can be a fire hazard if they aren’t stored and charged correctly.
They’ll only be allowed in buildings where they can be safely stored and charged without affecting the safe escape from the property in the case of fire.
Before you get a new scooter, you must let us know so that we can check that there’s enough space to store it safely and ensure that you have the required insurance in place in line with our Mobility scooter, e-bike, and similar devices policy. You can get in touch using the contact details at the bottom of this page.
It shouldn’t block your fire escape route or cause obstruction to any residents or visitors.
Safely storing your e-bike, scooter, or other battery-powered device:
- Mobility scooters, e-bikes/scooters, and similar battery-powered devices must not be stored in communal corridors or communal areas in blocks and sheltered schemes, except in dedicated storerooms where these are provided.
In some buildings, these devices can be stored inside your flat where access is available.
If you store your device outside a communal building, it must not cause a risk to any other residents or visitors, for example, by blocking fire escape routes.
Safely charging and maintaining your e-bike, scooter, or other battery-powered device:
- Mobility scooters, e-bikes/scooters, and similar battery-powered devices shouldn’t be charged in the communal corridors or communal areas, except at dedicated charging points where these are provided. Otherwise, they should only be charged within your own home and according to the manufacturer’s instructions.
Charging should only be carried out during daytime hours and not overnight. These devices shouldn’t be left unattended while charging.
You must ensure that your device is serviced and maintained regularly and be able to show us evidence of this if requested.
Want to ask a question or report a safety concern?
We’re here to help – just call 01204 328000.
