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Get help with something relating to your home:

Male repairs operative using a drill.

Report a repair:

Get more information on how to report a repair, including emergency repairs. You can report an emergency repair at any time.

Male repairs operative stood outside the front door of a Be One Homes property.

Read our Repairs Policy:

Our Repairs Policy includes definitions and timescales for different types of repairs, details on which repairs are our/your responsibility, and more.

A female repairs colleague stood next to a Be One Repairs van.

Dealing with damp, condensation, and mould:

See tips for preventing and dealing with damp and mould, and details on how to report it to us if you’re concerned.

A key being inserted into a keyhole on a front door.

Why you should take out Home Contents Insurance:

It’s important to take out contents insurance to cover your personal belongings against flood, fire, theft, and accidental damage.

A row of terrace properties on one of our estates. They have grassed gardens at the front.

Our improvement programme:

Learn about our planned programme of improvements in our neighbourhoods.