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Tenancy frequently asked questions (FAQs)
Information for new tenants
Buying your home through Right to Buy or Right to Acquire
Staying safe in your home (Home and Building Safety Hub)
Fire safety
Gas safety
Electrical safety
View important safety information for your building (Building Safety Case Information)
Download your Home Safety Guide
Paying your rent and service charges
Ways to pay your rent
How to use the AllPay app (for online payments)
How we set your rent
About your service charges
Information for homeowners and leaseholders
Information for current leaseholders
Information for current Shared Ownership leaseholders
Information for commercial unit leaseholders
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Help with money & debt
Get help from our Money Advice Team
Get emergency help with food or fuel
Support to access food
Local Welfare Provision
Help with benefits
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Get support from your nearest UCAN centre
Help with homelessness
In your community
Tackling antisocial behaviour
Our Community Engagement Team
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Help into work or training
Work experience for adults
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Support to live independently
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Learn about your rights as a social housing tenant
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Look for a home
Homes for rent (social housing)
Homes for independent living (Sheltered and Independent Living)
Homes for sale (Shared Ownership)
Rent to Buy homes
How to swap your home (mutual exchange)
Your downsizing options
Help with homelessness
Homes for rent (social housing)
Homes for independent living (Sheltered and Independent Living)
Homes for sale (Shared Ownership)
Rent to Buy homes
How to swap your home (mutual exchange)
Your downsizing options
Help with homelessness
My home, tenancy, & rent
My home
Report a repair
Our improvement programme
Dealing with damp, condensation, and mould
Why you should take out home contents insurance
My tenancy
Tenancy frequently asked questions (FAQs)
Information for new tenants
Buying your home through Right to Buy or Right to Acquire
Staying safe in your home (Home and Building Safety Hub)
Fire safety
Gas safety
Electrical safety
View important safety information for your building (Building Safety Case Information)
Download your Home Safety Guide
Paying your rent and service charges
Ways to pay your rent
How to use the AllPay app (for online payments)
How we set your rent
About your service charges
Information for homeowners and leaseholders
Information for current leaseholders
Information for current Shared Ownership leaseholders
Information for commercial unit leaseholders
My home
Report a repair
Our improvement programme
Dealing with damp, condensation, and mould
Why you should take out home contents insurance
My tenancy
Tenancy frequently asked questions (FAQs)
Information for new tenants
Buying your home through Right to Buy or Right to Acquire
Staying safe in your home (Home and Building Safety Hub)
Fire safety
Gas safety
Electrical safety
View important safety information for your building (Building Safety Case Information)
Download your Home Safety Guide
Paying your rent and service charges
Ways to pay your rent
How to use the AllPay app (for online payments)
How we set your rent
About your service charges
Information for homeowners and leaseholders
Information for current leaseholders
Information for current Shared Ownership leaseholders
Information for commercial unit leaseholders
Advice & support
Help with money & debt
Get help from our Money Advice Team
Get emergency help with food or fuel
Support to access food
Local Welfare Provision
Help with benefits
Universal Credit
Housing Benefit
Council Tax Support
Pension Credit
Get support from your nearest UCAN centre
Help with homelessness
In your community
Tackling antisocial behaviour
Our Community Engagement Team
Our environmental services
Employment
Help into work or training
Work experience for adults
How our Working Wardrobe can help
Support to live independently
Careline
Disabled adaptations and equipment
Bolton Care and Repair Service
Safeguarding and domestic abuse
Affordable furniture and flooring for tenants
Donating or recycling your furniture
Help with money & debt
Get help from our Money Advice Team
Get emergency help with food or fuel
Support to access food
Local Welfare Provision
Help with benefits
Universal Credit
Housing Benefit
Council Tax Support
Pension Credit
Get support from your nearest UCAN centre
Help with homelessness
In your community
Tackling antisocial behaviour
Our Community Engagement Team
Our environmental services
Employment
Help into work or training
Work experience for adults
How our Working Wardrobe can help
Support to live independently
Careline
Disabled adaptations and equipment
Bolton Care and Repair Service
Safeguarding and domestic abuse
Affordable furniture and flooring for tenants
Donating or recycling your furniture
About
News
Quarter Turn
Ways to be involved
Group Customer Scrutiny Panel
Youth Scrutiny Panel
Resident Voices Channel
How we are run
Our values
Governance and regulation
Our corporate plan
Our policies
Our performance
See our Tenant Satisfaction Measures (TSMs) results
Our latest annual report
Delivering value for money
Our service standards
You said, we did: how we’re responding to your feedback
Corporate and legal
Modern Slavery
Our privacy notice
Cookies Notice
Data protection and your information
Procurement
Insurance
Our expenditure reports
How is UK social housing allocated?
About our new build development programme
About our empty homes and the Lettable Standard
Accessibility
How to use the Recite Me toolbar
How to translate our website
News
Quarter Turn
Ways to be involved
Group Customer Scrutiny Panel
Youth Scrutiny Panel
Resident Voices Channel
How we are run
Our values
Governance and regulation
Our corporate plan
Our policies
Our performance
See our Tenant Satisfaction Measures (TSMs) results
Our latest annual report
Delivering value for money
Our service standards
You said, we did: how we’re responding to your feedback
Corporate and legal
Modern Slavery
Our privacy notice
Cookies Notice
Data protection and your information
Procurement
Insurance
Our expenditure reports
How is UK social housing allocated?
About our new build development programme
About our empty homes and the Lettable Standard
Accessibility
How to use the Recite Me toolbar
How to translate our website
Contact
Complaints, compliments, and suggestions
Learn about your rights as a social housing tenant
Paying for Be One Homes services (invoices)
Answers to frequently asked questions (FAQs)
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Learn about your rights as a social housing tenant
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See our Tenant Satisfaction Measures (TSMs) results
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Delivering value for money
Our service standards
You said, we did: how we’re responding to your feedback
Corporate and legal
Modern Slavery
Our privacy notice
Cookies Notice
Data protection and your information
Procurement
Insurance
Our expenditure reports
How is UK social housing allocated?
About our new build development programme
About our empty homes and the Lettable Standard
Accessibility
How to use the Recite Me toolbar
How to translate our website
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Group Customer Scrutiny Panel
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Resident Voices Channel
How we are run
Our values
Governance and regulation
Our corporate plan
Our policies
Our performance
See our Tenant Satisfaction Measures (TSMs) results
Our latest annual report
Delivering value for money
Our service standards
You said, we did: how we’re responding to your feedback
Corporate and legal
Modern Slavery
Our privacy notice
Cookies Notice
Data protection and your information
Procurement
Insurance
Our expenditure reports
How is UK social housing allocated?
About our new build development programme
About our empty homes and the Lettable Standard
Accessibility
How to use the Recite Me toolbar
How to translate our website
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