How is UK social housing allocated?
This page explains how we allocate our properties.
Introduction:
The way social housing in the UK is allocated, and how those decisions are made, is often complex.
Local authorities and housing organisations have to try and match a limited supply of housing with growing number of people in urgent need for a home.
While it won’t always feel fair from the outside, there are clear rules and checks that ensure decisions are based on people’s individual circumstances.
Below the process is explained and some common myths dispelled about who is prioritised for social housing.
Frequently asked questions about how social housing is allocated:
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Learn more about housing:
Our website also includes frequently asked questions about our new build development programme and what we do with our empty properties. You can:
Learn about what we do with empty properties
We know it can be frustrating to see empty properties when people need homes. Here’s what happens and why.
Learn about our new build development programme
We're increasing the supply of affordable housing to help ease housing waiting lists, provide more family homes and help customers who want to downsize.
