What does the Social Tenants Access to Information Requirements (STAIRs) scheme mean for me?
STAIRs is a new standard introduced by the UK Government to enhance transparency for tenants of social housing providers like us.
The exact date for when STAIRs will come into law has not been announced yet, but we’ll continue to update this page as more details are released.
What information can I access under the STAIRs scheme?
A lot of the information we need to share with you as part of the STAIRs scheme is already available on our website. To make it easier to find, here’s a round up of the information we’ve made available under each of the STAIRs themes.
If you’re not sure about something we’ve mentioned below, please get in touch. You can tap here to see our main contact details.
Who we are and how we're run
Sample Text
How we spend money
Sample Text
What we're prioritising and how we're performing
Sample Text
Our policies and procedures
Sample Text
The services we provide
Sample Text
Lists and registers
Sample Text
I need information on something else:
We want to make it easy to find the information you’re looking for. You can visit our frequently-asked questions (FAQs) page for answers to questions and details on things we can help with.
If you can’t find what you’re looking for on our website, we’d be more than happy to help. You can tap here to see our main contact details.
Want to learn more about your rights as a social housing tenant?
We can help. Just visit our dedicated webpage for details on your rights and how you can exercise them.
